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Lee Lacy

Sr Solutions Architect at Corptekk & WME

About Me

Started working in the I.T. in 1999, I have managed multiple agile complex projects from design to deployment, created and executed project plans, reviews and reevaluate changing requirements to remain focused on the scope of work. Able to identify resource requirements and map responsibilities to tasks. Manage day-to-day operational tasks for Configuration Manager and Microsoft Intune. Apply enterprise methodology to enforce project standards and staff accountability. Ability to identify possible technical issues or risks that may impact the solution or a project's timeline. 

Endpoint Management Expert

Ex-Microsoft Employee Now Microsoft Partner

View My Experience

Lee lacy

Having a wealth of knowledge of Endpoint Manager, and Microsoft Intune, that includes architect, plan, design, to deployment, I am well capable and strategically aliened within the industry. Besides being a subject matter expert with endpoints systems management, It's complimented by my following skills and experiences...

Or Call 425-493-7226

Endpoint Manager

With a long history in managing System Center Configuration Manager and using Microsoft Intune since the day it was created, I am the Endpoint Manager Expert. 

Microsoft Intune

I previously worked a Microsoft on the SCCM Team and have been using Intune since it was created and called Windows Intune back in the days of MSIT.

ConfigMgr

I have been managed desktops with SCCM since its the product was called SMS 1.2. I"m grown with the product and come to know the product vary well.

Reporting

I am able to data mine the SCCM database to a point where it allows me to build and develop custom adhoc reports on the fly when proving a fast turn around.

Windows Autopilot

Windows Autopilot has now come second nature to me. Including the deployments I've done in production, I maintain a lab environment to keep up to date on the changing technology.

Microsoft 365

Let me help you Plan, Design and Deploy Microsoft 365 Azure Cloud Services for your organization while you focus on what important in regards to running the business.


Historical Work Experience

07/01/2019 to Current date                  Insight / Windows Management Experts / Corptekk Inc                     Vancouver, OR


Position: Sr. ConfigMgr Consultant

This project was a back-fill for a position that was suddenly left open due to the causes of nature. This back-fill position tasks consisted of picking up and taking on the all existing operational tasks and procedures. Consisting of: Software Update management, Application provisioning and deployment with automated targeting built into System Center Configuration Manager and Active Directory. Pick up and maintain the Windows 10 deployment task sequence and improve its existing processes. Improved all Nested Task Sequences for better automation. Maintain and improve the current User Driver Wizard sequences for Windows 10 deployment and Self-Service Windows 10 with Application desired selection deployments.


Work was maintained from home with onsite visits as needed. Utilized home network leveraging 32 Dell Server Rack running all System Center application suite of products with integration with Microsoft Intune and Office 365 for real lab environments for support end users or customers.

10/05/2019 to Current date                  Dell Computers / Nigel Frank / Corptekk Inc                                        Vancouver, OR


Position: Sr. ConfigMgr Consultant

This project was a 5-day Break-Fix Onsite in 2 days back-fill for a position that was suddenly left open due to the firing of the only guy that managed there Microsoft Intune environment. So there was no current as built documentation to start from. Luckily cloud managed services makes it easy for cloud consultants to manage environments and projects such as this.  With Microsoft Intune, there is only a few different ways you can configuration Microsoft Intune, but primary all various options of configuration pretty much start from the beginning.


The tasks here was to come in a fix Windows Autopilot for the organization. Status was only some systems auto enroll successfully, while others fail. After identifying all possible and current configurations and settings, I came to notice there were local AD groups used in some configuration and this was one of the primary causes of the solution to not work. Microsoft Intune primarily leverages Cloud Groups as appose to Local Groups.


Other issue consisted of unwanted policies that forced some systems to use MFA while other systems was allowed thru to connect and join Microsoft Intune. After all issues was identified and resolved. Application policies was setup and configured for deployed for the customer to complete out the week. A break / Fix solution was identified and resolved during this weeks time.

06/01/2018 to 09/28/2018                    NW Natural Gas / MARQUAM / Phoenixtekk llc                                 Portland, OR


Position: ConfigMgr Consultant

This is a partnership between MARQUAM and Phoenixtekk where Phoenixtekk is the technical resource for all activities, tasks and projects related to System Center Configuration Manager.


This engagement required the tasks of providing and assessment for System Center Configuration Manger, the current Windows deployment process in place using an older version of standalone MDT for OS deployments and leveraging System Center Orchestrator to automate a 32 people process for running and managing Software Udpates Patch Management process on a monthly basis. The task was to fully automate the the current software update patch management process that required 32 people performing manual tasks as part of the patch process. Update and provisioning of a newer version of MDT for OS deployment and integrate that process with Configuration Manager as add the ability to use Orchestrator with the MDT OS deployment process. Oversee all automation for Configuration Mangaer and included developing customized adhoc reporting solutions and dashboarding for System Center Configuration Manager.  

02/02/2018 to 06/01/2018                    American Axle & Mfg. / Phoenixtekk llc                                               Southfield, MI

Position: ConfigMgr Architect / Team Lead

This engagement is an extension from the previous project where I worked on this project thru IBM. At the end of the project, the client decided to go direct with Phoenixtekk llc to continue providing services and lead a Team for the SCCM administration and operations.

 

While holding the position of Lead ConfigMgr Architect, this engagement consisted of a new implementation of System Center ConfigMgr Current Branch to be build side by side to an existing ConfigMgr 2010 R2 environment that will be migrated over to the new ConfigMgr platform. Including an implementation of Microsoft Intune that has requirements to be in place before the migration of user and mail accounts over to Office 365 from an on-premise exchange. This migration effort and build of ConfigMgr is meant to support the migration of 19 newly acquired companies into one company network. After the new ConfigMgr platform was built, all applications, metering rules, app deployments, distribution points, custom reports are migrated over to the new platform.

Notice: The remaining details are the same as the below project. . .

07/01/2017 to 02/01/2018                    American Axle & Mfg. / IBM / ARTECH                                                 Southfield, MI

Position: Lead ConfigMgr Architect / Technical Lead

While holding the position of Lead ConfigMgr Architect, this engagement consisted of a new implementation of System Center ConfigMgr Current Branch to be build side by side to an existing ConfigMgr 2010 R2 environment that will be migrated over to the new ConfigMgr platform. Including an implementation of Microsoft Intune that has requirements to be in place before the migration of user and mail accounts over to Office 365 from an on-premise exchange. This migration effort and build of ConfigMgr is meant to support the migration of 19 newly acquired companies into one company network. After the new ConfigMgr platform was built, all applications, metering rules, app deployments, distribution points, custom reports are migrated over to the new platform.

The customer was in a mixed managed environment where Software Updates was being delivered via a WSUS server infrastructure and desktops and laptops were managed by ConfigMgr. In addition to the implementation of ConfigMgr, I also had the task of redesigning the client patch management solution and moving that process over to ConfigMgr to leverage the Software Update feature for a patch management solution. This included managing VMware vSphere 6.0 to VM lab for an environment for ConfigMgr.

 

I was also tasked with leading the project technically to help drive the project tasks thru to completion as well as performed all deployment tasks for implementing ConfigMgr, including the design and implementation of MBAM Microsoft BitLocker Administration and Monitoring for managing BitLocker encryption. The client had BitLocker in place prior to the MBAM deployment that required re-encrypting systems where BitLocker was already enabled. For systems that did not have BitLocker enabled, those machines had the MBAM client install and enabled BitLocker during the Operating System deployment process.

 

As the project progressed, the client noticed and decided to hire additional people to build a ConfigMgr Team that I also lead and managed during this project. I also worked as the technical lead PM supporting all PM’s on the project as there was no technical PM on the project. I took on this role to help the project move smoother thru its tasks and work items.

I also developed a SharePoint site with automation that is integrated with SQL Reporting Services for delivering ConfigMgr customized reports. A SharePoint site was dedicated for ConfigMgr for collaboration and documentation sharing an issue tracking list. This allows for handing over the solution simple by handing over a SharePoint site that was leveraged thru out the project timeline.

 

Develop and provide documentation for the current ConfigMgr environment, perform an environmental assessment and discovery. Document those findings and how the current solution is setup and configured. Run a team cross collaboration meeting and literature review session of the current documentation to ensure we have captured the current design as it is thought to be set up and configured. After an environmental assessment and document review, I take the feedback and formalize the data back into formal documentation. Documentation is tracked, modified and updated as changes to the environment.

 

During this project, I also managed Office 365 and Microsoft Intune to support all three device types (iOS, Android, Windows Phone). Designed and implemented Microsoft Intune with all Microsoft Apps packaged and deployed to mobile devices. It was noticed that Android devices work differently than other devices, so some special considerations and settings had to be set up and deployed specifically for Android devices.

This project required and allowed to travel back and forward to the client's site on a weekly basis

11/01/2017                             PROSUM LLC / Phoenixtekk llc                                                              Washington, WA


Position: ConfigMgr Sr. Consultant / Technical Lead

This is a partnership between Prosum and Phoenixtekk where Phoenixtekk is the technical resource for all activities, tasks, and projects related to System Center Configuration Manager Current Branch, Microsoft Intune, Office 365, Azure Cloud Services and SQL Reporting Services. This is a stand by partnership/role for when our expertise is required.


The latest project involved implementing MBAM with integration with Configuration Manager. I was also tasked with leading the project technically to help drive the project tasks thru to completion as well as performed all deployment tasks for implementing ConfigMgr, including the design and implementation of MBAM Microsoft BitLocker Administration and Monitoring for managing BitLocker encryption. The client had BitLocker in place prior to the MBAM deployment that required re-encrypting systems where BitLocker was already enabled. For systems that did not have BitLocker enabled, those machines had the MBAM client install and enabled BitLocker during the Operating System deployment process.

11/15/2016 to 06/30/2017                    American Express / MCS / TRIMAX Americas                                      Phoenix, AZ

Position: ConfigMgr Sr. Consultant / Technical Lead

This was an onsite/remote opportunity project working for MCS at client location of American Express in Phoenix, AZ. I held the position of ConfigMgr Consultant / Technical Lead for a ConfigMgr Upgrade/Migration Project. My tasks related to this project is to lead the project technically and help drive the project thru to completion as well as performed all deployment tasks for implementing ConfigMgr.

 

Develop and provide documentation for the current ConfigMgr environment, perform an environmental assessment and discovery. Document those findings and how the current solution is setup and configured. Run a team cross collaboration meeting and literature review session of the current documentation to ensure we have captured the current design as it is thought to be set up and configured. Used and leveraged VMware vSphere 5.5 version to build out virtual machines for the environment. After an environmental assessment and document review, I take the feedback and formalize the data back into formal documentation. Documentation is tracked, modified and updated as changes to the environment.

 

Develop and perform a Workshop for the features and solutions planned to Add-on, and the requirements. The workshops help define what features and solutions should be in place for a new environment for it to be called complete and describes the requirements for each ConfigMgr feature pillars and how those features are implemented. Run a series of meetings across various management teams that will be involved in the administration of the platform and capture any newly discovered features, solutions or desires.

 

Formalize and create design documentation based on the findings of the environment from the discovery and assessment phase including the information and requirements captured from the feature workshops. The documentation consists of a Design Visio and Architectural document for how the environment will look and be built. Pilot documentation is created and developed for how Lab environments will be set up, configured and accessed. Microsoft does not support Lab environments connected to the same network unless there is a license for both environments. This discovery phase help identifies how Labs will be configured and utilized. Develop a migration/upgrade documentation to determine and show how the upgrade or migration will happen and will look at its end state, what features or solutions are enabled and implemented first thru out phases.

 

Identify the phases the deployment will run and track hardware placement, setup, and configuration. Detect and follow the build out of the various server roles and Windows feature functions. Define Role Based Mappings, Security Groups and mappings within ConfigMgr for managed account and administration. Detect and create different custom reporting dashboards and reports that will help and assist with the migration of objects, packages, and content. I also create custom reports using SQL Reporting Services and SharePoint integration and workflows to manage and deliver reports to administration or end users or any consumers of the reports.

 

Assist the American Express I.T. End User Computing Team with the build of the Production environment. The build-out of related tasks for setup and configuration of ConfigMgr 2012 is performed in tandem along with other Team members. My tasks are also to monitor the build-out, confirm and validate setting and configuration as the environment setup. During this phase, I track and mark down each and every manually configured settings back into an As-Designed document. This report helps with validating how the environment is set up and can be used to rebuild the environment in the event of a disaster and recovery process.

 

I've also had the task of understanding, installation and configuration of 1E Products and Solutions like 1E Shopping, Active Efficiency and 1E Nomad for alternative content distribution for peer to peer content distribution and caching. I have the ability to take on something new and learn rather fast to help engineer a solution for features that were originally out of scope.

This project required and allowed to travel back and forward to the client's site on a weekly basis.

07/30/2015 to 07/15/2016                    Microsoft Corp / Avanade                                                                     Vancouver, WA.

Position: Project Manager Engineer / Technical Lead

As the Program Manager & Engineer, later moved into the role of Technical Lead after 3 months to manage a small team engineers for this business-to-custom engagement. The position was a dual role of Manager and Engineer. The manager side dealt with managing the customers' expectations, sales efforts, collaborations, meeting schedules as well as managing a 20 client workload. Each team members also had 10 to 20 customer's workload. The responsibility was helping B2C customer understand and learn more about the workloads purchased for Office 365, then as the engineer assisting Microsoft customers in onboarding purchased cloud services for Office 365 and Azure. The Primary focus of this position was ensuring customer know about existing workloads and unused workloads and making sure the customer is able to setup and leverage Microsoft Intune, standalone or hybrid. Mobile device management thru Configuration Manager for iOS Apple devices, Android devices, and Windows Phone devices.


Also included installation of the Microsoft Intune connector and the Exchange connector in Configuration Manager as requirements for enabling Conditional Access. Microsoft Intune is part of the Enterprise Mobility & Security (EMS) Suite where we had to also the opportunity to set up and provision Azure Rights Management ARMS, Azure Active Directory and AD Sync, Azure Multifactor Authentication and AD FS for SSO for Office 365, SharePoint Yammer and On-premise. Azure Virtual Networks and Azure App Proxy solutions. I have also had the opportunity to set up Exchange Online and Hybrid as part of the solution.

 

We also had the task taking the time to understand the customers' requirements and goals and then help the client build the solution they require from purchased cloud services. Even to the point of ensuring and helping the customer choose the right solution or feature to meet business requirements. REAL WORLD EXAMPLE: Once after successfully assisting a client in enabling Microsoft Intune for mobile device management, the customer ask that he also want to use Microsoft Intune to block users from printing corporate data and information from mobile devices. Now while this feature is not in Microsoft Intune, that capability is in the product ARMS Azure Right Management Service that the customer has already purchased as part of the EMS Suite. It was my job to bring that to the client's attention and assist with enabling the feature and building the solution with the client to achieve that "No Print from Mobile Device" solution.

 

SharePoint development experience for the team was leveraged to help build collaboration and improve project management. Including InfoPath design and automation to support business workflows and reports built into SharePoint. Including the development of customized ad-hoc reports leveraging SQL Reporting Services for the project and Configuration Manager.


We also had the responsibility of assisting the customer with Office Pro Plus deployments. Some customer did not have Configuration Manager in place and had the only the option deploying Office Professional Plus from Microsoft Intune and a deployable App to desktop computers that were only management by Microsoft Intune. For the customer that had an investment of System Center Configuration Manager that task was to assist the client with the setup and configuration of an SCCM/ConfigMgr Package that would deploy the Office Pro Plus suite of applications to target desktop computers. Packages in some cases had to have the detection logic of identifying users of AD groups and make use of those Groups only to allow the deployment of Office Pro Plus to particularly identified user's communities.

 

I have recent experience in the following cloud services and features, in provisioning, configuration, optimization, and design: Enterprise Mobility & Security (EMS), Azure Cloud Services, Azure Rights Management (ARMS), Azure AD (AAD), Azure Multifactor Authentication, AD FS service to enable SSO, Office 365, AD Domains Services, Custom Branding, Password Reset, Azure AD Connect Tool, Azure AD Group Management, Azure AD Application Proxy, Azure AD Identity Manager Reporting, Azure AD Domain Services, Exchange 2013 Online and on-premise for Office 365, AD FS setup for SSO with Office 365 and Azure services.

04/10/2015 to 06/25/2015                    Microsoft Corp/Experis                                                                          Redmond, WA.

Position: Lead SCCM Architect

I held the position of Lead SCCM Architect for an existing implementation of SCCM 2012 environment that’s implemented in an entirely lock-down state with RBAC rights management managing policy locked down desktop and laptop workstations for Microsoft initiative of Secure Connection from Workstation to Server. My responsibilities were to clean up and improve SCCM 2012 existing processes, standards and deployment methodologies for a client environment of 5000+ remote secure admin systems. This environment had a requirement to be deployed under the covers of the entire Microsoft corporation and ensure the new managed systems was not seen by Corp as administered by a secure source and having the ability not to control already SCCM managed devices by corporate.


The project was a secret deployment to the company to prove both SCCM and the managed workstation can be adequately maintained in a lockdown state from infrastructure to workstation hardening. Also developed and implemented a Software Updates deployment solution with policies and standards that make up the patch management procedures. Leveraged SQL Reporting Services integrated with SharePoint to deliver ad-hoc custom SCCM dynamic live reports for applications and software updates.

01/05/2015 to 03/27/2015                    Bridgewater Associates/APEX Systems                                                Bridgewater, CT.

Position: SME, SCCM Consultant

During this engagement with Bridgewater Associates, I held the position of SCCM Architect Consultant to help assist with a new implementation of SCCM 2012. The task was to design and architect a 2 tier infrastructure that consisted of a CAS with three primary SCCM sites, one located in the DMZ, one for internal corporate desktops, and one site used as a Pilot QA SCCM site that was locked down leveraging the RBAC permission model. The environment was built with dual reporting in mind with one SSRS Reporting Point located on the CAS Central site for centralized reporting and one found on a Primary site. The solution provided the ability to report for the entire infrastructure from the Central Site, and in the event of a Central Site failure, reports are still accessible. Having the capacity to review reports from the Primary site enables monitoring of all features as the needed for software updates, deployment status and compliance from two layers for the desktops environment.

04/09/2014 to 11/05/14                        Bloomberg BNA/The Select Group                                                        Arlington, VA.

Position: Lead Sr. SCCM Architect

I held the position of Lead Sr. SCCM Architect for a new implementation of SCCM 2012. The project was a new implementation of SCCM 2012 recently set up and in place before joining to team. I was to take this environment and recommend best practices and common use of features. My responsibilities were to lead and design an application distribution and package processes and implement the Software Center Catalog App Store along with leveraging the AdminStudio Suite. Convert all corporate applications to MSI distributable applications. Identify and access current applications within the environment and convert to SCCM packages or virtual application packages.


This company purchased the AdminStudio Enterprise suite based on my recommendation and experience. Designed and implemented the AdminStudio and InstallShield packaging solutions. This packaging solution also consisted of provided application distributions for the VDI desktop. Designed and integrated AdminStudio packaging workflow with SCCM content distributions and packaging process. Leveraged SQL Reporting Services integrated with SharePoint to deliver ad-hoc custom SCCM dynamic reports. Implemented a Warranty Solution purchased thru partner channels from Enhansoft. Implemented Warranty solution for all corporate workstations and built customized reports with SQL Reporting Services to delivered discovered warranty data. 


The Warranty solution enabled management to budget and anticipating hardware purchases. I made possible thru customized reporting for the warranty solution that allowed for viewing what computers are or will be out of warranty in each date range. This solution leverage vendor API to obtain and discover warranty information for company-owned workstations from the hardware manufacturers web service. The identified information also provided information and error codes that enabled the administration to determine why the specific information was not available. Example, if and why serials numbers are not found in the Bios, if the vendor web service is down, etc.

 

Managed Software Updates and built customized Patch Management Dashboard to display workstation and server security update compliance. These reports presented a graphical representation of the Compliance for software updates. These views allowed for determining what updates are in Compliance and in what enforcement state for each update. Enables administrators to see what computers have fallen out of Compliance and for what specific Updates. These reports allowed for a search for a computer or users name and viewing the Compliance status for the user's computer as well as displaying systems information and status.


Assisted and designed an integrated solution for SCCM and Operations Manager, identified all required monitors for SCCM that should be in Operations Manager, defined rules and alerts based on known best practices and experience. Implemented custom monitoring reports for both SCCM and Operations Manager 2012. Enabled integration between Operations Manager and Service Manager to create/open automated service requests and closure of the resolution. Enabled automatic patching for missing software updates allowing Operations Manager to detect necessary updates then trigger SCCM to send deployment to patch servers that fall out of compliance.

 

Additional responsibilities included ensuring the implementation of SCCM 2012 will also be able to manage desktops virtual systems running in a VDI environment successfully. Managing the VDI infrastructure yielded a unique opportunity to design a solution due to the fact the VDI desktop platform all ran on two servers that forced all client distributions to content access thru 1 to 2 network adapters per server. Because of the unique infrastructure, I had to design a solution that required the SCCM content for distributions to reside on the VDI servers so that VDI desktop access and download content from the local VDI storage to keep all VDI desktop virtual systems from access content over the WAN.

I also had the tasks of deploying Configuration Manager such that it would be the source of authority for the deployment of Office Pro Plus and providing security updates for the Office Pro Plus product. System Center Configuration Manager was the tool of choice to assist the customer with the setup and configuration of a ConfigMgr Package that would deploy the Office Pro Plus suite of applications to target desktop computers. The Package in some cases had to have the detection logic of identifying users of AD groups and make use of those Groups to only allow the deployment of Office Pro Plus to identified user's communities.  

02/10/2014 to 04/04/2014                    Bureau of Labor Statistics/Dept. of Labor                                             Washington, DC.

Position: Lead SCCM Architect/Network Engineer 3

During this engagement, we had a Lead ConfigMgr Engineer for an existing implementation of ConfigMgr 2007. Responsibilities were to clean up and improve the current ConfigMgr environment and its existing processes, standards and deployment methodologies for environment of 4000+ endpoint desktops, physical and virtual machines.


Implementation of a reporting solution built on SQL Reporting Services. We designed and developed custom reports and integrated ConfigMgr reporting solution with SharePoint to make the reports consumable for end users thru known portal end users was used to using. Developed and implemented a software updates deployment strategy with policies and standards configured for patch management procedures.


Leveraged the SQL Reporting Services solution that was integrated with SharePoint to deliver Ad Hoc customized ConfigMgr dynamic reports for applications and software updates. as well as enabled and provisioned Azure Multi-Factor Authentication and ADFS service to enable Single Sign-on for Office 365. In addition, we provided the customization of the branding for the Office 365 login portal as well as setup and configured the Azure AD Sync Tool to synchronize cloud Active Directory identities with on-premise Active Directory.

09/09/2013 to 12/15/2013                    Kaye Scholer LLP                                     Tallahassee, FL.

Position: Microsoft Infrastructure Architect

During this engagement with Kaye Scholer, I held the position of Microsoft Infrastructure Architect for a new implementation of SCCM 2012. The project was a new implementation of SCCM 2012 for delivering Windows 7 thru Operating System Deployment (OSD) for 1,000 physical desktops and 1,000 virtual VDI desktops distributed across multiple regional and remote offices in the United States.

 

My responsibilities were to design and implement SCCM 2012 for a maximum of 2500 desktops systems physical or virtual. Assist the VDI team with migration XP to Windows 7 in all virtual and VDI desktop environments. Convert all corporate applications that were deployed thru VBS scripts and login scripts and applications implemented thru Active Directory Group Policy. Identify and access current applications within the environment and convert to SCCM packages or virtual application packages.

 

This company purchased the AdminStudio Enterprise package suite based on my recommendation. Designed and implemented the AdminStudio and InstallSheild packaging solutions. Designed and integrated AdminStudio packaging workflow with SCCM content distributions leveraging Microsoft DFS solution to manage content delivery from SCCM and AdminStudio solution.

 

Replaced current WSUS patching solution with SCCM Software Updates Management solution. Developed and implemented a Software Updates deployment solution with policies and standards that make up the patch management procedures. Leveraged SQL Reporting Services integrated with SharePoint to deliver ad-hoc custom SCCM dynamic live reports.  

12/21/2011 to 07/15/2013                    Dept. Of Labor/Panacea Consulting                                                      Washington, DC.

Position: SCCM Chief Architect

During this engagement with Panacea, I held the position of Chief Architect to manage the guidance and deployment strategies for a Windows XP to Windows 7 deployment project and Windows Network environment. Includes a new implementation of SCCM 2007 before the release of SCCM 2012 for delivering Windows 7 thru Operating System Deployment (OSD) for 5,500+ desktop and laptop systems distributed across multiple regional and remote offices, upgrading Windows Active Directory to Server 2012.

 

Designed and implemented Software Updates, Operating System Deployment, Application Packaging Solutions, and standards. Features were set up and configured based on best practices and industry standard settings and configurations. The solution enabled proper project completion hand-off along with documentation on use and operational procedures. Validating multiple project deployment requirements and ensuring they meet government agency policies and standards for various agencies. The responsibility of developing solutions and finding an industrial technology solution that will meet the requirements to overcome or work around the incompatibility.

 

Due to the many Agency and Originations within the department, group collaboration was essential to the project's success. Manage meetings across groups based on domain structure and business logic. Provided recommendation for defining the requirements for integrated solutions that enabled more robust collaborations to cross agencies. Agencies within the Department maintained separate Active Directory forest which required tight and close communications and group collaboration to successfully migrate Active Directory 2003 Forest to Active Director 2008 forest and convert each forest into a domain.

 

The reporting architecture was developed leveraging SQL Reporting Services on SharePoint Technologies enabling cross-group collaboration for multi-functional services and purposes. Identifying and recommending industry technologies to meet project automated requirements. Having a technical background in multiple Microsoft technologies allows a broad outlook of technologies supported based on industry standards and guidelines.  

08/15/2011 to 12/20/2011                    Library of Congress /PeopleCom                                                            Washington, DC.


Position: SCCM Consultant

This position consisted of assessing an existing System Center Configuration Manager environment and resolving all issues they currently experienced. Provided recommendation for improving SCC client deployment process by implementing an overall client deployment solution leveraging WSUS Windows Software Updates Service that automatically discovered any system on the network and installing the SCCM client. VMware technology supported this organization's virtual servers for the Configuration Manager environment. At times I needed to have had the responsibility of creating and designing the virtual machines for the use of lab environments. ESX or ESXi host servers were used for vCenter Server management. Leveraged PowerShell and Microsoft Virtual Machine Manager to design automated to solutions in VMM for virtual machine buildouts.


Designed and implemented Software Updates, Operating System Deployment, Application Packaging Solutions, and standards. Features were set up and configured based on best practices and industry standard settings and configurations. The solution enabled proper project completion hand-off along with documentation on use and operational procedures.


Validating multiple project deployment requirements and ensuring they meet government agency policies and standards for various organizations. The responsibility of developing solutions and finding a solution that will address the needs to overcome or work around the incompatibility.


Resolved issues with the Remote Tools feature then and implemented for use for Help Desk as well as trained the staff on the first usage of the tool. Provided standard operations procedures the improved software updates deployment management by implementing best practices and procedures. Investigated and identified PXE related issues to an understanding of what was needed resolve without having ownership of the DHCP services. Improved the operational procedures for deploying Operating System Deployment (OSD) images. Implemented DCM Design Change Management in a lab in preparation for implementing in production as well as setup and configured System Center Custom Updates Publisher Tool for enablement of deploying HP and Dell firmware updates.  

09/01/2010 to 07/30/2011                    SCCM Expert/Logiknet                                                                           Redmond, WA.


Position: Sr. Systems Engineer

Joined SCCM Expert as Sr. Solution Architect and Head of Consulting Service to assist with building and developing a Support Desk business model and helped with the initial write-up documentation for the next version of the company's product. I managed all aspects of SCCM Expert network, Active Directory and SCCM 2007 environments. I also managed all labs and test validation efforts of the company's product against SCCM to ensure compatibility and usability.


I also handled all remote on-site work for the company as Head of Consulting Service for all new on-site deployments of company's product and provided SCCM recommendation and best practices that helped customers improve the overall manageability of System Center Configuration Manager 2007 R3. In this position, I managed the evaluated and test cluster services against the products ensuring scalability and possible uptime through the use of and for Microsoft technologies like SQL Server, Operations Manager, Configuration Manager, and SharePoint.

04/01/2010 to 08/12/2010                    Microsoft Corporation/Schakra                                                             Redmond, WA.


Position: Sr. Systems Engineer

The responsibilities of this engagement was supporting Forefront Identity Manager 2007, Tier 3 support escalations, maintained Security Update compliance, monitoring, and custom Adhoc report development using Operations Manager 2007 and SQL Reporting Services. In addition I also worked with the Sustained Engineering team as a technical resource for assisting with identifying bugs to assist with the development and design through submission of DCRS (design change requests), including gaining understanding to support the Forefront Identify Manger Sync Engine (MIM) to identify problematic synchronization issues and errors for user groups, computers groups, and accounts objects in Active Directory.

04/2005 to 03/19/2010                         Microsoft Corporation                                                                            Redmond, WA.


Position: Sr. Systems Engineer to Production Manager

As a Systems Engineer, I was directly responsible for the companies Systems Management Server (SMS) 2003, which was later upgraded to System Center Configuration Manager 2007 R3. I also lead individual efforts as SCCM Engineer on the Network Access Protection (NAP) project from the SCCM Engineering Team. I designed and implemented Microsoft’s I.T. client deployment solution leveraging the WSUS Client Deployment option for deployment client in System Center Configuration Manager 2007 R2. The WSUS client deployment solution was implemented to replace Microsoft’s historical use of a Visual Basic logon Scripts that provisioned and deployed the SCCM client.


I also implemented a Ticketing/Support Request system for the Infrastructure and Lab Services leveraging SharePoint and InfoPath technologies. Later moved on to a new role as Production Manager and Lab Manager, yet still retaining Engineering tasks and duties of the work required to support and maintain all SCCM clients and virtualization solutions across production and pre-production environments using SCCM and Virtual Machine Manager 2007 R2. Developed a patch management processes are leveraging Configuration Manager 2007 R2 and Operations Manager 2007 R2.


I also had the task of designing a solution with System Center Virtual Machine Manager and Hyper-V to decrease our SCCM server environment down from a 32 physical server footprint in the data center down to a 15 physical server footprint leveraging Hyper-V virtualization technology. This environment supported a 130+ virtual machine environment across Production, pre-production and lab environments. I have strong skills with USMT and the Microsoft Deployment (MDT) Toolkit enabling user state migration for OS migrations for when performing operating systems deployments. I also leveraged.Net development to build and design a Network Access Protection remediation solutions to help with validating and mitigating systems in quarantine.


Leveraged Forefront Identity Manager to manage identities in pre-production to map to user accounts in production. This solution took user ID’s found and identified in production to provision and maintain user account in pre-production. The solution allows for ensuring only people that managed the solutions in production are allowed access to the pre-production and to their respective service or platform of which that I was responsible.


Also had the task of integrating and ensuring System Center Service Manager works appropriately with SCCM. I managed with the Service Manager in its infancy, version 1.0 and 2.0 assisting the SCSM Product group with designing and improving the product by submitting bugs and DCR’s. DCR = Design Change Request. The tasks related to Service Manager was integration, end-user front end managed and reporting. I built the reporting warehouse for both SCCM and SCSM leveraging SQL Reporting Services. Designed and moved project management workflows from SharePoint into Service Manager.  

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